Comprehensive Water Damage Restoration Services

At The Wiz Team, Inc., we are committed to delivering unparalleled water damage restoration services for both residential and commercial properties. Our approach combines a rapid response with state-of-the-art technology to manage and rectify water damage issues effectively. Leveraging advanced moisture detection techniques, including thermal imaging and sophisticated moisture meters, we ensure that every trace of water is identified and addressed promptly. This thorough assessment allows us to provide targeted, efficient drying services, minimizing disruption to your property and life.

Advanced Detection and Extraction Techniques

Our team of highly trained and IICRC Certified Master Water Restorers utilizes cutting-edge tools and equipment for precise water extraction and comprehensive moisture removal. We begin by employing advanced moisture detection methods to pinpoint the extent of water damage, followed by the extraction of free-standing water using specialized water extraction equipment. We focus on removing all excess moisture from affected areas, including porous materials like wood and drywall, to prevent secondary damage and microbial growth.

Efficient Structural Drying and Dehumidification

Once visible signs of water have been eliminated, we proceed with the structural drying process. We use high-performance air movers and dehumidifiers to control indoor humidity levels and rapidly evaporate any remaining moisture from the structure. Our advanced dehumidification equipment and drying techniques are designed to address every part of your property, ensuring that all affected areas are thoroughly dried to industry standards. We meticulously monitor the drying process with specialized instruments to detect hidden moisture pockets and adjust our methods for optimal results. Learn more about our Restoration & Remediation services and how we can help restore your property to its original condition.

Prompt and Professional Service

Swift Response to Water Damage Emergencies

At The Wiz Team, Inc., we understand that water damage can occur anytime and quickly escalate into a significant problem if not addressed immediately. That’s why we are dedicated to offering prompt, reliable water damage restoration services to mitigate damage and restore your property efficiently. Our team is equipped to respond swiftly to emergencies, providing immediate assistance whenever needed. We recognize that time is crucial in water damage situations, and our rapid response ensures that we minimize the impact on your property and prevent further complications.

Experienced and Skilled Restoration Experts

With over 100 years of combined experience in the water damage restoration industry, our team brings knowledge and expertise to every project. We handle all types of water damage restoration projects with precision, whether a small residential issue or a large-scale commercial emergency. Our professionals are IICRC Certified Master Water Restorers, meaning they have the training and certification to handle complex water damage scenarios effectively. We approach each project with a focus on efficiency, employing industry best practices to ensure that your property is restored to its pre-damage condition as quickly as possible.

Availability for Emergency Services

Our commitment to customer satisfaction extends beyond regular business hours. The Wiz Team, Inc. is available 24/7 to provide emergency water restoration services. We understand that water damage doesn’t adhere to a 9-to-5 schedule, and we are prepared to act immediately to address your needs. Whether in the middle of the night or during the weekend, our team is always ready to assist you, ensuring that your home or business remains protected from further damage.

Comprehensive Restoration Solutions

From the initial assessment to the final touches of restoration, we provide comprehensive water damage solutions tailored to your needs. Our services include everything from water extraction and drying to structural repairs and mold remediation. We use advanced technology and equipment to deliver superior results, and our team works diligently to ensure that every aspect of the restoration process meets the highest quality standards. When you contact us, you can trust that you are receiving a thorough, professional service that prioritizes your satisfaction and the long-term health of your property.

Call Us for Immediate Assistance

For immediate water damage restoration services, don’t hesitate to contact The Wiz Team, Inc. at 847-264-4946. Our team is ready to provide fast, reliable solutions to address any water damage issues you may be facing. With our expertise and cutting-edge technology, we’ll restore your property swiftly and effectively, allowing you to return to normalcy without delay.

FAQ’S

Basement sump pump failed what should I do?

You should call a licensed plumber to install a new sump pump and start a pump to prevent secondary or tertiary damage to your property. Second, call Wiz Team, Inc. to perform a water damage inspection to determine the extent of the damage and create a proper action plan. We utilize special instruments for moisture detection, otherwise not visible to the naked eye, and military-grade thermal imaging cameras for detecting hidden moisture to effectively make the best action plan and get your home to a pre-loss condition as soon as possible. Remember, Time is of the essence. Call us now at 847-264-4946.

My home is flooded what should I do?

Wiz Team, Inc. is available 24/7 to help you handle your water damage emergency. Our phone center and customer service advisors will help you from our office Monday through Friday, 9:00 AM—5:00 PM. After hours, our automated system will call our certified water damage restoration technician to get in touch with you right away.

I need water clean-up what do I do?

Call Wiz Team, Inc., our emergency water clean-up team is available 24/7 to handle your emergency. Our certified master water restorer will contact you right away.

What can I expect from your Water Damage Restoration company?

During regular hours, you will speak to our customer service expert, who is trained and certified in water damage restoration. Suppose your call is after regular hours, after leaving a voicemail in our emergency department. In that case, our system will call our emergency response team leader, who is on call, and we will quickly contact you. Then we will do the following to help you reclaim your property:

Please advise us on how to minimize damage until our team arrives.
We send our Certified, Trained, and Experienced Water Damage Technicians to your home or business to assess damage and prevent further damage to your property.
Removal of free-standing water by pumping it out of the structure and then extracting water from carpet, padding, etc.
Remove any heavily affected materials and dispose of items off-site.
Install professional drying equipment to perform structural and content drying to minimize further secondary damage and prevent microbial growth.
Perform constant monitoring of the drying process utilizing specialized instruments to find hidden moisture pockets and adjust the position of drying and dehumidification equipment for the most efficient drying, rapidly reducing moisture content in materials.
Perform protection and any additional cleanings of structure or content to minimize damage and restore your home to pre-loss condition as soon as possible.
Make sure all structural materials and content are dry to industry standards.

How long does it take to dry my house?

Water damage restoration is a complex business. Drying time will depend on many elements, to name a few: – How much water is in the structure, What is the cause/source of the damage, How long water had been standing, and what structural materials were impacted by water intrusion. Each water damage loss is unique and specific and therefore there is no simple answer to this question, however, based on our experience most water damage structures get dry to industry standards within 3~7 days.

How much experience do you have in water damage?

Wiz Team, Inc. has over 100 years of combined experience in water damage restoration. We have restored homes and businesses in record time by using the latest detection instruments for moisture readings and infrared thermal imaging technology to perform drying and restoration with minimalistic damage to your structure. We utilize the best and the most effective drying equipment made in the USA and techniques learned over time in practicum on restoration jobs and through restoration schools and classes where we are certified as Master Water Restorers by the Institute of Inspection, Cleaning, and Restoration Certification Organization.

For professional assistance – call Wiz Team, Inc. at 847-264-4946

Can you save my hardwood floor that got wet?

Yes (some exclusions will apply depending on the type of wood floor); a definite answer can be provided once we have had a chance to inspect the condition of the floor and figure out the extent of the pre-existing damage to the floor and structure, as well as, moisture levels. We can dry many solid wood floors in place utilizing specialty drying equipment designed for floor drying only. Hardwood flooring gets excess water extracted that may have settled under the floor by using special rescue mats and extraction flood pumps. We precisely install mats over the wet hardwood floor and place them under a negative air vacuum pressurized system to create airflow under and through the flooring, allowing for drying.

We check for moisture movement daily and adjust the drying system as needed. Hardwood solid floors typically dry in 3-7 days, depending on moisture levels and how long they have been wet before drying. If you notice that your hardwood floor has gotten wet, act quickly and call NOW: 847-264-4946.

My carpet is wet can you save it?

Yes, we first need to determine the water source, how long the water has been in the carpet, the age of the carpet, the type of carpet, the overall carpet condition, and any pre-existing conditions or damages. Call us for your water damage inspection at 847-264-4946.

My basement carpet and padding was partially wet now feels dry, but it has a odor, what should I do?

The carpet may feel dry to the touch, but it does not necessarily mean it is fully dry unless you can confirm a moisture reading using the proper professional instruments. Only a professional certified water restorer, using proper instruments like our technicians, can determine the proper dryness of materials and moisture content. Odor in your basement is a key indicator of bacterial growth; some materials are still wet. Dry areas or rooms should not have any odor or musty smell. If you are experiencing such issues, please call our office at 847-264-4946.