Expert Oriental Rug Cleaning with Wiz Team, Inc.

For over 25 years, Wiz Team, Inc. has been the leading authority in Oriental rug cleaning across Lake County, Cook County, and McHenry County. As the only Certified Master Oriental Area Rug Cleaning Specialist in the region, we pride ourselves on delivering unparalleled expertise and meticulous care for every rug we handle. Our unique approach ensures that your area rugs receive the highest quality cleaning, preserving their beauty and extending their lifespan.

Oriental Area Rug Cleaning

Why Choose Wiz Team, Inc. for Your Oriental Rug Cleaning Needs?

Area rugs, particularly Oriental and handmade varieties, are not just decorative elements—they are valuable investments that enhance the charm and functionality of any space. Due to their intricate designs and delicate fibers, they require specialized care to maintain their appearance and longevity. While vacuuming alone is insufficient to remove all contaminants like dirt and allergens that settle deep into the fibers, our residential cleaning solutions tailored for your home ensure these precious rugs receive the expert attention they deserve, preventing premature wear and extending their life. 

At Wiz Team, Inc., we understand that each rug is a unique piece of art with its requirements. Our Certified Master Rug Cleaners utilize a hands-on cleaning method that combines modern tools with traditional techniques to deliver exceptional results. Whether your rug is made of natural fibers like wool, silk, cotton, or synthetic materials, our customized cleaning processes ensure that your rug is treated with the utmost care.

Wiz Team’s Comprehensive Rug Cleaning Process

1

Detailed Rug Inspection

Our cleaning process begins with a thorough inspection of your area rug. This crucial step allows us to identify the rug’s origin, construction materials, fiber content, and any pre-existing conditions needing special attention. Our Certified Master Rug Technician will assess colorfastness, soil levels, and any spots or stains to determine the most effective cleaning method. This meticulous inspection ensures that your rug receives the appropriate treatment.

2

Safe Collection and Transport

Once the inspection is complete, we will carefully remove any furniture from the area rug and tag it for identification. We then roll the rug and transport it to our state-of-the-art rug cleaning facility. Our trucks are equipped to handle rugs safely, ensuring that they are not damaged during the transport process.

3

Dusting and Vacuuming

Upon arrival at our rug studio, your rug undergoes a comprehensive dusting process. We remove deeply embedded dust, sand, and other dry soils from within the rug’s foundation and fibers using specialized dusting machines. This step is vital for preparing the rug for a thorough cleaning and prevents dirt from interfering with the cleaning agents.

4

Pre-treatment and Spot Removal

Before the leading cleaning begins, we apply a pre-treatment solution tailored to the rug’s dye stability and spot removal needs. For Oriental rugs with delicate dyes, we use gentle yet effective solutions to address stains and prepare the rug for the next cleaning stages.

5

Washing and Rinsing

The washing process involves a complete cleaning of both the front and back of the rug, including the fringes, if applicable. Depending on the rug’s condition and materials, we use a full submersion method with cold, clean water and natural rug shampoos. This process is done by hand using specialty tools designed for Oriental rugs. For rugs that require a different approach, we may use cold extraction or dry-cleaning methods with micro-absorbent sponges and soft brushes. Rinsing is a crucial step to remove any cleaning residues and ensure a thorough cleanse.

6

Fringe Detailing

Fringe detailing is performed with 100% natural cleaning agents, hot water, and specialized fringe cleaning tools. This meticulous process ensures that the fringes are cleaned without causing any damage.

7

Controlled Drying

After washing, your rug is placed in our drying chamber, where temperature and humidity are controlled, and fresh filtered air is constantly introduced. This environment promotes optimal drying conditions, preventing any potential damage that could occur with improper drying methods.

8

Protective Finishes and Additional Treatments

Depending on the specific needs of your rug, we may apply a protective finish or additional treatments. This step enhances the rug’s resistance to stains, spills, and wear, extending its lifespan and maintaining its appearance.

9

Final Inspection

Before your rug is returned, it undergoes a final inspection to ensure that all cleaning steps have been completed to the highest standard. Any necessary touch-ups or additional treatments are addressed at this stage.

10

Delivery and Placement

We schedule a convenient delivery time to return your freshly cleaned rug to your home or business. Our team will place the rug in its designated area and reposition any furniture as requested. We perform a final inspection with you to ensure that you are completely satisfied with the results.

12

Carpet Deodorizer

For homes with odors trapped in the carpet fibers from cooking, pets, or other sources, we offer a botanical carpet deodorizer that neutralizes odors at the source. Our deodorizers are available in scented and non-scented varieties, ensuring that even those with fragrance sensitivities can enjoy a fresh, clean-smelling home.

Specialized Care for Oriental and Fine Rugs

Oriental rugs, including those made from wool, silk, and other fine fibers, require a unique approach to cleaning and maintenance. Our expertise in handling these delicate textiles ensures that each rug receives the appropriate care to preserve its beauty and functionality. We also offer specialized services for fine fabrics, tapestries, and wall hangings, drawing on our extensive knowledge of hand-woven and loomed textiles.

FAQ’S about Rug Cleaning

Area rugs are processed in the order which they are received in our area rug washing facility. Typically, the turnaround time is 7-10 business days depending on your area rug and many other elements that go into the proper cleaning of your specific area rug. We always try to return your area rug, as soon as it has been properly cleaned and fully dry, back to you.
Every area rug requires specific treatment based on its origin, whether it is handmade, machine-made, synthetic, or natural fibers, soil level, age, and the list goes on. Every area rug goes through a rigorous inspection to identify the rug first, the cleaning method is determined that will be best suited for your specific area rug. Once a cleaning procedure has been custom selected for your area rug, it will begin with our dusting process, vacuuming process, pre-spotting treatment, urine decontamination*, odor treatment*, fugitive dye stabilization, cleaning and rinsing process, drying process in our drying chamber which is a controlled environment, then we proceed onto fringe detailing, grooming, post-vacuuming, and pre-delivery final inspection, and finally, the area rug is delivered back to your home or business and installed if requested. Please see our multi-step cleaning procedure outline.
That depends on the type of oriental or area rug, type of fiber, soil level, pre-existing spots or staining, fringe fiber, and overall condition of the area rug and its size. We cannot give you a price over the phone because each rug is a unique combination of factors and we must perform a full inspection of your rug to give you proper cleaning and care costs. We provide either a free in-home consultation or you can simply bring your rug to our rug cleaning studio where one of our certified master rug cleaners will identify your rug, perform an inspection, and provide you with an exact written quote for your unique area rug cleaning. Our prices go from $3 to $9* per sq. ft. depending on your specific rug. For assistance, you are always welcome to contact our friendly office at 847-526-6060.
No, we do not recommend any type of steam or hot extraction to be used on your area rug due to the intricate and delicate fiber and materials that go into making a kind rug. Oriental rugs are made of natural fibers: (wool, cotton, silk), and together with these factors, the dyes in most area rugs are sensitive to heat or aggressive cleaning agents. Also, some machine-made area rugs utilize very fine natural fibers that will easily get damaged. Synthetic rugs are made of synthetic fibres and they can get damaged by aggressive or improper cleaning methods. We utilize unique cleaning methods for every area rug to get the most out of your area rug but always use the finest, gentlest, and approved cleaning agents and tools to achieve the best results without any damage to your area rug. If you are looking to get your rugs properly cleaned, please call your local Wool Safe Cleaning Provider and Certified Master Rug Cleaner to take care of your area rugs.
Yes, we go to our client’s home to pick up their area rugs all the time. Before picking up your rug we would have already performed your free in-home consultation and you have your written quote. We ask all clients to remove all breakables, lamps, and knickknacks to make it easier to move your furniture at the time of pick up or delivery. We remove your area rug and safely bring it to our facilities for cleaning. Once the cleaning process has been completed and your area rug is ready to come home, we will pre-schedule a date and time, that best works for you. We will then deliver and re-install your rug, in its place, as well as, place your furniture back to its original order. We do not move pianos, large antique furnishings, or any heavy pieces that require more than 2 technicians. In these instances, we ask you to hire a professional moving company to assist in making your rug free for pickup.
Accidents happen! We do provide solutions for your rug! When urine enters the rug fibre, unless discovered right away and removed; it will result in yellow staining on the face of the fibre. However, the problem is a little deeper; Urine penetrates the rug’s foundation and sometimes into the rug pad. We advise you not to use any over-the-counter products marketed at pet owners as these may contain optical brighteners and oxidizing agents which can severely and permanently damage your area rug. Contact Wiz Team, Inc. and ask to speak to a Master certified area rug cleaning specialist – they will best advise you for your specific situation and what steps you should take to preserve your rug. If this is a problem that has been going on for a length of time – it is advisable that you schedule a free in-home consultation to determine the best cleaning methods and solutions for your rug to minimize further damage to your rug.

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